🆘 Help Center

Welcome to the Help page! If you’re feeling stuck, confused, or just have a question, you’re in the right place. We’ve gathered the most common questions and support info below — and if you don’t find what you’re looking for, you can always contact us. We’re here for you.


💻 Using Future Map

Future Map helps you plan your goals, break them into milestones, and get AI-powered suggestions for how to move forward. It’s part planner, part motivator, part digital cheerleader.

  1. Create a free account or sign in from the top menu.
  2. Complete the short onboarding walkthrough.
  3. Add your first goal — we’ll help you break it down.

Absolutely! The free plan includes basic features and limited AI calls. Paid plans unlock more milestones, advanced tools, and perks.

All your data lives securely in the cloud. Only you can see your private goals and advice.

Yes. We don’t share or sell your data. AI tools use OpenAI’s API to generate responses but are not used to train public models.

Try refreshing or logging out and back in. If it continues, send us a quick note with details — browser, what you were doing, and any screenshots help!


💳 Billing & Subscriptions

Go to your account dashboard → Billing. You can switch, upgrade, or cancel anytime. Changes take effect at your next renewal.

All subscriptions and digital purchases are non-refundable, but if something goes wrong, email us and we’ll make it right where possible.

Invoices are automatically emailed after every payment. You can also download them from your billing page.

Yes — they’re promotional only and have no cash value. Check your account for details.


📦 Orders & Merchandise

Most items ship within a few days, though delivery times depend on the carrier. You’ll get a tracking link when your order goes out.

Many merch items are print on demand, so they’re made just for you — which can take a little longer.

All sales are final. If your order arrives damaged or incorrect, contact us at hello@functioninghuman.com and we’ll help sort it out.


💬 Community & Account

Log in and go to Account Settings from the menu at the top of the page. From there you can edit your info, or adjust preferences.

Be kind, curious, and constructive. No spam, hate speech, or personal attacks.

Moderators may remove posts that break our guidelines or contain sensitive info. We’ll always try to explain why.


🤖 AI Tools & Privacy

We store them securely so you can revisit advice and track progress. You can delete individual milestones or your full account anytime.

Nope — think of it as a smart assistant, not a licensed pro. Always double-check important info before acting on it.

You can read our full Privacy Policy and Terms of Service for all the details. Short version: we don’t sell data, we use secure partners, and you stay in control.


🚚 Shipping & Returns Policies

  • Shipping fees are calculated at checkout and are taxable in Massachusetts.
  • All sales are final, but we’ll help if your order arrives damaged or incorrect.
  • Delivery times depend on the carrier and your location.

💻 Your Data & Privacy Information

  • Email hello@functioninghuman.com and we’ll permanently remove your data.

📫 Contact Us

Still need help? We’ve got you. Whether it’s an order question, billing issue, or Future Map bug, we’ll get back to you as soon as possible — usually within a day.

💌 hello@functioninghuman.com

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